Comments, Concerns, & Complaints


It is the intent of the Governing Board that matters giving rise to a complaint be addressed first on an informal basis and at the level closest to the situation. The Board recognizes that those closest to the situation have the most information about the reasons for a decision and that successful resolution of a complaint is most likely at that level. The Board also wishes to encourage patterns of communication and resolution of disputes that will contribute to building long-term positive relationships among parents, students, school and District staff, with the ultimate goal of benefiting students. If a complaint cannot be addressed and resolved informally (Level 1 ), then the formal steps of

the complaint procedure are available to any complainant.

Complaint Procedures: